What is happening with your car?
Pick what looks like your situation: you will know what to do first, what to mention and which service to request. No diagnosis is needed.
Illustrative imageRequest roadside helpSituations
Six situations: what to do first
My car will not startSilence, clicking or an engine that turns but does not start: what to report when asking for help.
I have a flat tyreWhat to report if your tyre loses air, you have no spare or the car is stopped in a difficult location.
I put in the wrong fuelThe first step after a pump mix-up: do not start and explain exactly what fuel was added.
Car stuck in a parking garageLow clearance, ramps or locked wheels: provide access details before requesting underground recovery.
Broken down on the roadStart with safety, then share a usable location. On an ADM motorway, call 5050.
My electric car is immobilisedEmpty traction battery, auxiliary fault or warning: report the exact message without touching the high-voltage system.
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