Situation
I have a flat tyre
What to report if your tyre loses air, you have no spare or the car is stopped in a difficult location.
- No app to install
- Price agreed before the work
- Number hidden until acceptance
Illustrative imageRequest roadside helpThe essentials
Your location matters as much as the tyre. A flat in an accessible car park differs from a puncture beside fast-moving traffic. From a safe place, describe the affected wheel, available equipment and the surroundings. The professional will confirm whether a wheel change is possible or recovery is needed.
Information to prepare
- Say whether one or several tyres are flat.
- State whether a spare and locking wheel nut key are available.
- Mention any kerb or pothole impact.
- Describe the space around the vehicle.
Sources cited
Frequently asked questions
Do I need to know what caused the breakdown?
No. Describe what you notice; in Daba, “Not sure” is a possible choice. The professional assesses on site.
How much does assistance cost?
Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.
Do I need to know the destination garage?
No. Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.
What if no professional is available?
Daba checks availability before sending. If nobody is available in your area for this service, it tells you: you can try again a few minutes later or message support on WhatsApp.
Need a professional now?
Request roadside helpMessage us on WhatsAppPrice agreed with the professional before the work starts.