ALLO DÉPANNAGE / DABA

I have a flat tyre

What to report if your tyre loses air, you have no spare or the car is stopped in a difficult location.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.

The essentials

Your location matters as much as the tyre. A flat in an accessible car park differs from a puncture beside fast-moving traffic. From a safe place, describe the affected wheel, available equipment and the surroundings. The professional will confirm whether a wheel change is possible or recovery is needed.

Information to prepare

Say whether one or several tyres are flat.
State whether a spare and locking wheel nut key are available.
Mention any kerb or pothole impact.
Describe the space around the vehicle.

What to watch for

Do not try to reach a workshop by driving on a flat tyre. Run-flat tyres have specific limits; consult the instructions for your own equipment.

Reference sources

Michelin · Pneu à plat

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Wheel replacement, tyre inspection or vehicle recovery: prepare the details the professional needs.

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LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help