A puncture cannot always be repaired where the car is parked. The damage location, tyre condition and availability of a compatible spare affect the solution. State which wheel is affected and whether the locking wheel nut key is available. The professional can confirm the required equipment before attending.
Information to prepare
- Identify the affected wheel and any additional flat tyres.
- Say whether a spare wheel is available.
- Locate the locking wheel nut key if safe to do so.
- Flag a slope or traffic close to the vehicle.
What to watch for
A damaged tyre needs inspection before repairability can be confirmed. Do not attempt a wheel change while exposed to traffic.