ALLO DÉPANNAGE / DABA

Car stuck in a parking garage

Low clearance, ramps or locked wheels: provide access details before requesting underground recovery.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.
The essentials

A flatbed cannot enter every underground car park. Entrance clearance, ramp slope and whether the car can roll determine the equipment needed. A photo of the entrance and the parking level are often more useful than an address alone. The professional must assess the recovery before confirming it.

Information to prepare

  • Give the level, bay and posted entrance height.
  • State whether the car rolls, steers and can leave Park.
  • Flag tight bends, bollards and access barriers.
  • Arrange permission and assistance from parking management if needed.

What to watch for

Do not push a car on a ramp or release its parking brake to prepare recovery on your own. Wait for the professional to confirm a safe method.

Keep exploring

LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help