Situation
Car stuck in a parking garage
Low clearance, ramps or locked wheels: provide access details before requesting underground recovery.
- No app to install
- Price agreed before the work
- Number hidden until acceptance
Illustrative imageRequest roadside helpThe essentials
A flatbed cannot enter every underground car park. Entrance clearance, ramp slope and whether the car can roll determine the equipment needed. A photo of the entrance and the parking level are often more useful than an address alone. The professional must assess the recovery before confirming it.
Information to prepare
- Give the level, bay and posted entrance height.
- State whether the car rolls, steers and can leave Park.
- Flag tight bends, bollards and access barriers.
- Arrange permission and assistance from parking management if needed.
Frequently asked questions
Do I need to know what caused the breakdown?
No. Describe what you notice; in Daba, “Not sure” is a possible choice. The professional assesses on site.
How much does assistance cost?
Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.
Do I need to know the destination garage?
No. Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.
What if no professional is available?
Daba checks availability before sending. If nobody is available in your area for this service, it tells you: you can try again a few minutes later or message support on WhatsApp.
Useful pages
Car towing and recoveryPrepare recovery to a workshop with the right vehicle and access information.
Battery assistanceUnable to start or suspect a battery issue? Share the symptoms to request suitable assistance.
Locked car assistanceKeys locked inside or a stuck door? Provide the model and evidence that you are authorised to access the vehicle.
Need a professional now?
Request roadside helpMessage us on WhatsAppPrice agreed with the professional before the work starts.