ALLO DÉPANNAGE / DABA

Automatic car

Stuck in Park or unable to roll: what to tell the professional before moving the car.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.

The essentials

Automatic transmissions do not all have the same towing requirements. Selector position, the parking brake and electrical power can also affect loading. Describe what is locked and give the exact model. The professional selects a method using the manual and suitable equipment.

Information to prepare

Give the make, model, year and transmission.
State the displayed selector position.
Say whether the parking brake is electronic.
Describe any slope and access to the wheels.

What to watch for

Do not force the selector or use an emergency release without suitable assistance. Neutral alone does not guarantee towing is permitted.

Reference sources

Renault · Towing instructions

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LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help