Vehicle

Automatic car

Stuck in Park or unable to roll: what to tell the professional before moving the car.

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  • Price agreed before the work
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Close-up of an automatic gear selector.Illustrative imageRequest roadside help

The essentials

Automatic transmissions do not all have the same towing requirements. Selector position, the parking brake and electrical power can also affect loading. Describe what is locked and give the exact model. The professional selects a method using the manual and suitable equipment.

Information to prepare

  • Give the make, model, year and transmission.
  • State the displayed selector position.
  • Say whether the parking brake is electronic.
  • Describe any slope and access to the wheels.

Frequently asked questions

Do I need to know what caused the breakdown?

No. Describe what you notice; in Daba, “Not sure” is a possible choice. The professional assesses on site.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

Do I need to know the destination garage?

No. Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if no professional is available?

Daba checks availability before sending. If nobody is available in your area for this service, it tells you: you can try again a few minutes later or message support on WhatsApp.

Need a professional now?

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Price agreed with the professional before the work starts.