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Mechanical breakdown

Unusual noise, overheating or loss of power: describe the signs to arrange suitable assistance.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.
The essentials

A mechanical symptom can have several causes and is not always fixable at the roadside. Explain what happened before the vehicle stopped and give the exact warning messages. The professional will assess whether an on-site check is possible; workshop diagnosis may require recovery.

Information to prepare

  • Record the warning light or displayed message.
  • Describe noise, power loss or a high temperature reading.
  • Report visible leaks without going underneath the car.
  • Say whether the engine is off and the vehicle can roll.

What to watch for

Never open the coolant cap while the engine is hot. Avoid restarting to “test” the vehicle after a serious warning.

Reference sources

Ford · Engine coolant safety
ON MOROCCO’S ROADS

Cities

CasablancaTangierFezMarrakeshMeknesAgadirRabatSaléOujdaKenitraTetouanLaayouneMohammediaEl JadidaKhouribgaBeni MellalKhemissetNadorTazaBerkaneSafi

Keep exploring

Car breakdown assistance

Describe the problem and request help on Daba. The professional assesses whether roadside assistance is suitable.

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Car towing and recovery

Prepare recovery to a workshop with the right vehicle and access information.

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LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help