ALLO DÉPANNAGE / DABA

Electric car

Recovery prepared around the model, battery, towing mode and loading restrictions.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.
The essentials

The exact model and its manual matter: some electric cars must not be transported with wheels rotating on the road. An auxiliary power fault may also prevent access to controls. Give these details to the professional so they can confirm the flatbed, dollies or other manufacturer-required equipment.

Information to prepare

  • Provide the exact model and year.
  • Say whether the display and controls respond.
  • Report the displayed charge and any connected cable.
  • Make the transport instructions available to the professional.

What to watch for

Do not assume selecting Neutral permits ordinary towing. The manufacturer’s instructions and the vehicle’s condition determine the method.

Keep exploring

LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help