Keys left inside, a jammed lock and an unrecognised electronic key are different problems. Explain what happened without forcing the door. Assistance depends on the model, the professional’s equipment and verification that you may access the vehicle. Replacement key services must be confirmed separately.
A precise location makes a clearer request.
Bir Rami, Mimosas, Saknia and Ouled Oujih need precise location details. On the Mehdia road or near the Sebou, add a landmark to your position. If you are travelling towards Salé or Tangier, identify the road and direction of travel.
Include the street, neighbourhood, traffic direction and an accessible landmark. Mention height restrictions, ramps or narrow access.
- Kenitra station
- Mehdia beach
- Sebou River
Information to prepare
- Provide the make, model, year and key type.
- Explain where the key and any spare are located.
- Have your identity and available vehicle documents ready.
- Immediately report anyone locked inside who is at risk.
What to watch for
A child, animal or vulnerable person locked inside and at risk from heat needs emergency assistance. Do not delay contacting emergency services to fill out a request.