ALLO DÉPANNAGE / DABA

Hybrid car

Full hybrid or plug-in hybrid: identify the powertrain to prepare compatible assistance.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.

The essentials

A hybrid combines different energy sources. Engine silence alone does not describe its status: report displayed indicators, including READY if present. Recovery rules may vary between versions within one range. Provide the complete powertrain rather than only the brand or model name.

Information to prepare

State full hybrid or plug-in hybrid and the year.
Describe indicators and whether controls respond.
Mention a connected cable on a plug-in hybrid.
Report any leak, collision or exposure to water.

What to watch for

Do not handle high-voltage components or their orange cables. Assistance and recovery must follow instructions for the exact vehicle version.

Reference sources

Toyota Yaris Hybrid · Emergency response guide Renault · Towing instructions

Keep exploring

Car towing and recovery

Prepare recovery to a workshop with the right vehicle and access information.

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Battery assistance

Unable to start or suspect a battery issue? Share the symptoms to request suitable assistance.

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Electrical fault assistance

A dark dashboard, failed accessories or an electronic warning: collect the symptoms that can guide an inspection.

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LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help