Keys left inside, a jammed lock and an unrecognised electronic key are different problems. Explain what happened without forcing the door. Assistance depends on the model, the professional’s equipment and verification that you may access the vehicle. Replacement key services must be confirmed separately.
A precise location makes a clearer request.
Distinguish the medina, Ensanche centre and the Sania Ramel or M’hannech areas. Describe narrow streets or sloped access before confirming transport. On routes towards Martil, M’diq or Chefchaouen, provide a direction and landmark.
Include the street, neighbourhood, traffic direction and an accessible landmark. Mention height restrictions, ramps or narrow access.
- Tetouan medina
- Sania Ramel Airport
- Jbel Dersa
Information to prepare
- Provide the make, model, year and key type.
- Explain where the key and any spare are located.
- Have your identity and available vehicle documents ready.
- Immediately report anyone locked inside who is at risk.
What to watch for
A child, animal or vulnerable person locked inside and at risk from heat needs emergency assistance. Do not delay contacting emergency services to fill out a request.