Keys left inside, a jammed lock and an unrecognised electronic key are different problems. Explain what happened without forcing the door. Assistance depends on the model, the professional’s equipment and verification that you may access the vehicle. Replacement key services must be confirmed separately.
A precise location makes a clearer request.
El Alia, the Kasbah, Rachidia and La Siesta require different access directions. Near the port, identify the permitted entrance; around Monica or Les Sablettes, a parking name helps. On the Casablanca–Rabat route, distinguish the motorway from the coastal road.
Include the street, neighbourhood, traffic direction and an accessible landmark. Mention height restrictions, ramps or narrow access.
- Mohammedia station
- Mohammedia port
- Les Sablettes beach
Information to prepare
- Provide the make, model, year and key type.
- Explain where the key and any spare are located.
- Have your identity and available vehicle documents ready.
- Immediately report anyone locked inside who is at risk.
What to watch for
A child, animal or vulnerable person locked inside and at risk from heat needs emergency assistance. Do not delay contacting emergency services to fill out a request.