ALLO DÉPANNAGE / DABA

Business vehicle assistance

Bring together the details needed for a business vehicle request: driver, access and receiving workshop.

Request roadside helpProfessional and equipment availability must be confirmed. Agree on the price with the professional.
The essentials

For a delivery vehicle, company car or van, a clear request avoids incomplete information passing between driver and manager. Identify who is at the scene, who approves the work and where the vehicle can be delivered. Each Daba request covers an individual situation; any specific arrangements are confirmed with the professional.

Information to prepare

  • Provide the vehicle, its load and its business use.
  • Identify the driver at the scene and the approving contact.
  • Prepare access details for the depot or receiving workshop.
  • Confirm billing details and any documentation required.

What to watch for

Do not assume insurance or an assistance contract will cover the job. Check authorisation and reimbursement conditions with your fleet manager before committing to costs.

ON MOROCCO’S ROADS

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LET’S MAKE IT CLEAR

Your questions. Clear answers.

What is Daba?

Daba is the Allo Dépannage platform for starting a roadside assistance request in Morocco. Describe the problem and where it happened.

How much does assistance cost?

Agree on the price with the professional. It depends on the problem, vehicle, access and any transport distance.

When will the professional arrive?

Availability and arrival time depend on professionals in your area, site access and required equipment. Confirm these when arranging assistance.

Do I need to know the destination garage?

Start by describing the breakdown and your location. If towing is needed, add the destination when you know it.

What if there is immediate danger?

Move to a safe place without exposing yourself to traffic and contact the relevant emergency services. On a concession motorway, contact ADM on 5050 and follow their instructions. Daba does not replace emergency services.

READY FOR THE NEXT STEP?

Your next step starts on Daba.

Your needs. Your location. One place to start.

Request roadside help