The next steps depend on the required fuel, the fuel added and whether the engine has already run. Keep the fuel receipt if available. Removing the contaminated fuel requires suitable equipment and may mean moving the vehicle to a workshop. The professional confirms the approach and conditions before work begins.
A precise location makes a clearer request.
Fès el-Bali, Fès Jdid and the Ville Nouvelle have different access conditions. Near the medina, identify a vehicle-accessible gate or car park rather than a landmark inside an alley. For Saïss, Narjiss or the Ifrane road, add your direction of travel.
Include the street, neighbourhood, traffic direction and an accessible landmark. Mention height restrictions, ramps or narrow access.
- Bab Boujloud
- Fez station
- Fès-Saïss Airport
Information to prepare
- State the correct fuel and the fuel that was added.
- Give the approximate amount added if known.
- Say whether the engine ran or the vehicle was driven.
- Share the station and exact vehicle location.
What to watch for
Do not start the engine after misfuelling. Do not siphon the tank yourself; report any spill to station staff.