Road safety

After a car accident: protect, report and arrange assistance

Priorities after an accident: people’s safety, emergency help, information and vehicle recovery.

Assess danger without exposing yourself

After an accident, people’s safety is the priority. If safe, activate the vehicle’s warning lights and avoid remaining exposed to traffic. Contact the appropriate emergency services for injuries, fire, leakage or immediate danger. Do not attempt movement or first-aid procedures you are not trained for; follow the instructions you receive.

Give emergency services useful information

Explain where you are, your direction of travel, how many vehicles are involved and any visible hazards. Report injured people without attempting a diagnosis. On a motorway, also notify the operator through its official contact. Keep your line available and follow instructions; recovery arrangements come after immediate emergency needs.

Arrange recovery once the scene is safe

Contact your insurer for the documents and approvals needed for transport. Do not drive a vehicle whose safety is uncertain. In Daba, describe visible damage, locked wheels and the vehicle’s powertrain. The professional must confirm the recovery method; do not touch damaged electrical parts or high-voltage cables.

Customer app · iPhone and Android

Your next request, even faster

The app is optional: you can always request help on Daba, in your browser, with nothing to install. Once installed, it keeps your requests and saves you time next time.

  • Your request history in one place
  • Faster requests next time
  • Coming soon toApp Store
  • Coming soon toGoogle Play

The apps are coming soon to iPhone and Android.

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Price agreed with the professional before the work starts.